Greetings

  • Handshake
  • Light wave with right hand
  • Hug
  • Kisses on both cheeks (among close acquaintances)

Etiquette

  • Strict business culture coexists with flexible community culture regarding time.
  • Polite to address elders and superiors with "Ma'am" or "Sir."
  • Avoid directly bringing up religion or race topics with strangers during first meetings.
  • Always maintain eye contact and smile during greetings.
  • Gifts are generally not opened immediately; opening them later is proper etiquette.
  • Obtain permission for photography in public places.
  • Handing things with only the left hand may be considered rude.
  • At meals, do not begin eating until the host gives the signal.
  • 10-15% tip is customary at restaurants.
  • Smoking areas are strictly designated in urban areas.
  • On safaris, absolutely follow driver instructions as a safety rule.
  • In business, prompt email response is valued.
  • Driving manners are easily evaluated in this car-oriented society.